Simplicity, comfort and a rather understated retro look: the Swan-Retro from Excelsior is a typical city bike with everything you need for relaxed and carefree rides. The low step-through promises a lot of comfort, especially for short rides with lots of climbs and descents. Meanwhile, the tubular luggage carrier makes it easy and convenient to transport luggage.
Returns possible outside of business hours
With our insurance, you are on the safe side in the event of an accident
You can cancel your booking under the following conditions
Yes, you can get everything from helmets to bike grills from us. Just ask when you pick up your bike. A bike lock is always included.
If you booked it on our website, then at our store at Kastanienallee 55, 10119 Berlin. If you have ordered it from one of our partners, then at their location.
Please use the button at the end of the booking confirmation you received by email. You can find the cancellation conditions directly on the booking page.
Yes, we sell used bikes, which you are welcome to test ride extensively beforehand, for example on a tour. Alternatively, you can also buy brand new bikes.
Yes, this is possible for city and touring bikes. For other bikes, please contact us. Otherwise our business hours apply.
Yes, just give us a call: +49 (0) 30 715 330 20
You can book insurance as an extra for all bikes. You can find the exact details in the event of an insurance claim directly under the booking.